IT - Service Owner Security (APAC)

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Job overview and responsibilities

Syensqo, a premier multinational materials company, is in search of an IT Service Owner Network Security to manage the security services portfolio inside the Network Dept. This portfolio includes firewalls, secure web gateway, third parties access, web application firewalls..

This strategic role involves overseeing the entire lifecycle of the above products from conception to termination including maintenance in operational condition.

Additionally, this role includes managing several engineers and third parties (contract, MSP…) to deliver services. 

Key Responsibilities:

• Understand the business needs of the services you own by interacting with relevant parties inside the organization
• Establish a product roadmap including functional and technical aspects
• Conduct and track budget for each product
• Measure the TCO and maintain it overtime
• Serve as the primary contact inside the organization for your portfolio including business needs, improvements, requests…
• Responsible for establishing and maintain the service catalog including workflow and process
• Provide KPI to management about your portfolio activities
• Manage contracts including renewal or RFP with purchasing dept and third parties
• Responsible for maintaining asset management of your product including CMDB
• Develop and implement strategies for effective user adoption of new IT solutions, ensuring alignment with business objectives and user needs.
• Design and deliver training programs and materials to facilitate smooth transitions to new technologies and systems.
• Foster a culture of innovation and continuous learning, encouraging feedback and suggestions from users to enhance IT solutions.
• Manage a team of engineers and contractors to deliver your services
• Implement and monitor experience-based KPIs to assess the success of IT solutions from the user's perspective, driving continuous improvement in IT service delivery.
• Provide security measure to make sure that your products have a high level of security
• Conduct security audit (including pentest) each year
• Make regular reports to cyber security team to show the security level of your products
• Make sure SLAs are met in operational and service request.

Education and experience

• Bachelor’s degree in Information Technology or a related field.
• Minimum of 8 years of experience in IT, with at least 3 years focused on product management specialized in network and security
• Proven track record of successfully leading large-scale IT products
• Strong understanding of network and security landscape in large company

Skills and behavioral competencies

• Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Excellent analytical and problem-solving abilities, with a focus on user experience and satisfaction.
• Ability to work in a fast-paced, dynamic environment, managing multiple priorities simultaneously.
• Fluent in English, with additional languages considered an asset.

Language skills

English

What’s in it for the candidate

• Be part of and contribute to a once-in-a-lifetime change journey 
• Join a dynamic team that is going to tackle big bets
• Have fun and work at a high pace 
• Have a high level of autonomy

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.