IT - Global SuccessFactors Application Management Lead

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Job overview and responsibilities

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Join us at Syensqo, where our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. IT team is making operational adjustments to supercharge value across the entire organization.

Here at Syensqo, we're one strong team! Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress.

Come be part of our transformation journey and contribute to the change as a future team member.

We are seeking a dedicated and skilled SuccessFactors Application Management Specialist to join our dynamic team. In this role, you will be responsible for managing and supporting our SuccessFactors applications, ensuring its optimal performance and alignment with business needs. You will work closely with the functional team based in France and Portugal to prioritize and implement changes, leveraging agile methodologies to drive continuous improvement.

Key Responsibilities:

• Support Ticketing: End-to-End Case Management: Oversee the entire process from case intake to resolution, prioritizing and managing escalations for Dedicated Partners/Distributors, ensuring timely and effective solutions to user issues
• Evolution Management: Evaluate and implement change requests, collaborating with IT HR Functional Support to ensure alignment with business objectives and compliance with technical requirements.
• Project Management: Engage in SuccessFactors projects, focusing on the design and implementation phases to ensure successful delivery within defined scope and timelines.
• Agile Methodology: Utilize agile methodologies, including user story creation, to plan and implement changes effectively. Collaborate with cross-functional teams to ensure user stories are well-defined and prioritized.
• Release Management: Coordinate monthly releases, defining the budget of days or points required for implementation. Ensure releases are delivered on time and meet quality standards.
• Backlog Prioritization: Collaborate with functional support teams to prioritize the backlog based on legal changes, corrective maintenance, interface modifications, and evolutions.
• Team Management: Manage the AMS team
• Collaboration: Cultivate a collaborative atmosphere by partnering closely with IT HR stakeholders to comprehend their needs and deliver tailored solutions that propel business success
• The scope also includes other HR applications like Qualtrics (EX), Global Shares and Cornerstone.

Education and experience

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Proven senior experience in SuccessFactors application management services
• Proven experience in global team management
• Proven Senior experience in at least three of the following SF Modules: Employee Central, Recruiting (both Marketing and Management), Performance & Goals, Succession, Compensation, Onboarding and People Analytics
• SAP SuccessFactors certification

• Proven experience in Cornerstone Learning Management System is a plus

Skills and behavioral competencies

• Passion to learn and work on new things, structured and methodical approach, excellent service mindset and engaging collaboration, as well as the ability to document and share knowledge
• Understanding of agile methodologies and experience with user story creation and backlog prioritization.
• Excellent problem-solving skills and the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Management & Leadership Skills

Language skills

English mandatory

What’s in it for the candidate

• Be part of and contribute to a once-in-a-lifetime change journey 
• Join a dynamic team that is going to tackle big bets
• Have fun and work at a high pace

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.