Simulation Service Owner (F/M/X)
France - Lyon, FR
Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.
About the role
- Our DT/Simulation team, composed of 2 people, is integrated in the Digital Manufacturing department of the Digital Technology(DT) service and focuses on the service related to the simulation applications in collaboration with several stakeholders within DT, industrial streams, global business units and key software editors.
- As a Simulation Service Owner, you will ensure the smooth running of the services we deliver and be committed to respect SLA with our internal customers.
- You will be accountable for:
- Service definition : service catalog definition; service request/change request implementation; asset CMDB configuration & management (PCs + applications)
- Service management: manage end to end delivery, define the targets and monitor the performance of the service (SLA, KPI definition and follow up) ; critical incident/problem management and escalation; drive continuous service improvement
- Application license contract management: monitor application stability and follow-up licenses consumption; define the license contracts, negotiate with the editors, drive the purchasing process of new software or regular increase
- Application functional support: Provide the applications functional expertise to our customers, and the advanced support like the interactions between server & Database, data management, etc…
- Project management: participate in the different projects linked to the industrial, DT technology evolution and security/regulations; manage the projects linked to the simulation scope
- Roadmap and strategy definition : define the modelization & simulation governance and strategy ( tools/application evolution, application rationalization, etc…), application & service budget management
- We offer a permanent contract based on hybrid working mode in Europe, preferably near Lyon, Paris or Lisbon..
About you
- Relevant education degree in Engineering or equivalent university degree.
- Relevant work experience of 5 to 7 years in Simulation domaine or IT services
- Competencies:
- IT Solution, Server and Windows environment
- Wide simulation culture in various fields: Process Engineering (Ansys, Digimat, Aspen Engineering, etc…), CFD, FEA, Molecular Modeling, Chemistry, …
- Good knowledge on Simulation tools (functional and technical) : Ansys, @Risk, Arena, Aspen Engineering Suite, Dynsim, ExtendSim, JMP, ProSimPlus HNO3, SciLab, Winsorp, Matlab, Minitab, chemdraw, StarCCM, Simapro,etc…
- Project Management / Budget management
- Service definition & management
- Behaviors:
- Strong customer orientation and problem solving skills
- Achievement drive
- Ability to work effectively within a team environment, communicate effectively; collaboration, trust and support each other to better succeed collectively
- Accountability for everything we do
About the pay and benefits
Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the France base pay reasonably expected for this role is 52000€ to 63000€, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.
Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
Prioritization of well-being: Solvay Solidarity Fund to support employees through hardship, work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses in 24 languages.
About us
- Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes. As a world-leading company with €4.9 billion in net sales in 2023 and listings on Euronext Brussels and Paris (SOLB), its unwavering commitment drives the transition to a carbon-neutral future by 2050, underscoring its dedication to sustainability and a fair and just transition.
- At Solvay, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.
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