Customer Quality Manager, Asia (F/M/X)

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

​About the role

• Our Global Quality team focuses on fulfilling our customer requirements in collaboration with the manufacturing sites and commercial teams.

• We serve the semiconductor industry for the Electronics business in Asia. We also serve the Chemicals, Pulp & Paper and PV industries, among others for the Peroxides Global Business Unit (GBU).

• As a regional Customer Quality Manager, you will work on the quality management system, projects, qualifications and implementation of customer requirements to support the quality goals in the Asia Region. You will have the opportunity to contribute to the quality priorities both locally and globally which will have a positive impact on the quality mindset of the Peroxides GBU.

• You will support both customer activities and have regular communication with the plant quality teams.

• You will be accountable for: 

  • Establish and maintain a Quality Mindset and Quality Management System by implementing best practices from the Electronics Industry as well as identify continuous improvement direction and goals

  • Align Operations and Commercial on regional Electronics customer requirements and market expectations, fostering regional alignment

  • Define and monitor quality management objectives (including prevent non-conformances, customer complaints, waste, and rework, developing corrective and preventive actions)

  • Ensure Customer Best Known Methods implementation across sites.

  • Resolve electronics customer complaints and issues, including proactive communication and onsite support for urgent QC issues.

• We offer a permanent contract based on hybrid working mode with up to 50% travel including Asia and Europe.

About you

• Relevant education University degree in Chemical Engineering/Material Science or equivalent.

• 5-10 years of relevant work experience in Quality Management or Semiconductor Applications.

• Competencies:

  • Quality Management Systems/Quality Control 

  • Auditing (ISO 9001, IATF 16949, etc) 

  • Analytical and Problem solving skills (8D, Lean Six Sigma, etc)

• Behaviors:

  • Teamwork and Influence, Adaptability, Collaboration

  • Impact and Influence

  • Strategic Thinking

  • Achievement Drive

About the pay and benefits

• Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the China Taiwan base pay reasonably expected for this role is 2,260,000 to 2,825,000 TWD, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.

• Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.

• Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.

• Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses.​

About us

• Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes. As a world-leading company with €4.9 billion in net sales in 2023 and listings on Euronext Brussels and Paris (SOLB), its unwavering commitment drives the transition to a carbon-neutral future by 2050, underscoring its dedication to sustainability and a fair and just transition.
• At Solvay, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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