IT - SAP OTC Sales Specialist (APAC)

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Job overview and responsibilities

The IT SAP Sales - Functional Analyst will support sales-order management functionality and post-sales activities within Syensqo ERP. 

At Syensqo, we're looking for talented individuals to join our dynamic IT ERP team. As an IT SAP Sales - Functional Analyst, you'll have the opportunity to work on exciting projects that will shape the future of our company. Be at the forefront of technology with continuous Improvement Initiatives on our sales and marketing business processes. Collaborate with various business units to enhance IT processes, driving innovation and automation. Develop your cross-functional expertise by working with the interface IT team on projects with systems like Salesforce CRM, Webmethods, Elemica, and Esker. Gain expertise in E-Invoicing, E-Receipts, E-Archiving processes.

Areas of responsibility include : IT process for sales orders, pricing conditions,  invoicing, ecommerce, sales commissions, archiving, customer facing documents, sales master data, Interfacing with other systems. 

Business Process Knowledge:

• In-depth understanding of the end-to-end Sales Order processes, including order management, pricing, billing, and customer master data.
• Identification and implementation of continuous improvement opportunities. Promotion of  automation opportunities.

Problem-Solving Skills:

• Strong analytical skills to troubleshoot and resolve issues within the OTC process.
• Ability to identify and implement process improvements.

Continuous improvement

• Collaborate with business units &  customer service teams to continuously improve our IT processes. 
• Experience in managing or participating in SAP implementation and upgrade projects.
• Problem solving with minimum customizations.
• Follow SYENSQO standard procedures relating to SAP change management.
• Ensures appropriate documentation for all activities pertaining to Sales IT Processes

Technical Expertise

• Proficiency in the SAP SD module, including Master Data (Customer, Materials, Price Conditions), Order Processing, Shipping, and Billing.
• Ability to configure and customize SAP OTC processes to meet business requirements.
• Experience with data management.
• Familiarity with E-Invoicing, E-Receipts, and E-Archiving processes. Knowledge of China’s local legislation (Golden Tax rule) is an asset.
• Experience with integration points between SAP SD and other SAP modules, or interfaces such as Salesforce CRM, Webmethods, Elemica, and Esker.

Education and experience

• Expert Knowledge and working experience in SAP ECC & Broad understanding of S/4 HANA Sales and Distribution functionality
• Proficiency in SAP Sales & Distribution
• Experience in managing projects, including planning, execution, testing and delivery.
• Ability to develop, complete, and document testing plans.
• Knowledge of SAP SD Fiori & SAP Hybris apps an advantage 

Skills and behavioral competencies

• Strong problem-solving skills with the ability to analyze complex issues and develop effective solutions.
• Ability to work on more than one effort at a time.

Language skills

English, Mandarin, Japanese (an advantage)

What’s in it for the candidate

• Join a new dynamic team IT ERP team focused on improving user experience
• Get exposure on company end to business processes

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.